What is an NTTA Trusted Workshop?

A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:

• Industry standards
• Workshop best practice
• Customer service
• Professional workmanship

How does a company become an NTTA Trusted Workshop?

The company undertakes an independent annual assessment that rates:

• Customer service
• Workshop practice
• Customer complaints
• Staff knowledge and company training initiatives
• Facilities and equipment

Only successful assessment results that match the stringent Quality Secured requirements will allow the award of Trusted Workshop accreditation certificate to be displayed to the public.

How does Trusted Workshop Certification help the consumer?

It gives confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.

Who recommends NTTA Trusted Workshop members?

The scheme is recommended and endorsed by over a million members of the towing public including:

• SMMT
• ACPO
• DIA
• TyreSafe
• DVSA
• DVLA
• DfT
• TIV
• Green Flag
• The Caravan Club
• The Camping & Caravanning Club
• The British Horsebox Society