National Trailer & Towing Association

NTTA Quality Secured

NTTA Quality Secured gives you confidence when using any of our services.

Peace of mind when purchasing goods and the knowledge of doing business with an accredited company who will always try to give the best service possible.

What is NTTA Quality Secured?

A customer care Quality scheme monitored and operated by the NTTA (The voice of the UK Light Trailer and Towing Industry).
The scheme promotes:

  • Industry standards
  • Workshop best practice
  • Customer service
  • Professional workmanship

How does a company become Quality Secured?

The company undergoes an independent annual assessment that rates:

  • Customer service
  • Workshop practice
  • Customer complaints
  • Staff knowledge and company training initiatives
  • Facilities and equipment

Only successful assessment results that match the stringent QS requirements will allow the award of a QS Accreditation
Certificate to be displayed to the public.

Who recommends NTTA Quality Secured members?

The scheme is recommended and endorsed by over a million members of the towing public including:

  • Caravan and Motorhome Club (formally The Caravan Club)
  • The Camping & Caravanning Club
  • The Automobile Association (AA)
  • The British Horsebox Society

Click here for a list of NTTA Quality Secured members.